GFMAM Office:

1370 Don Mills Road, Suite 300
Toronto, ON M3B 3N7

Bemas Office:

Dalinea Business Center, Derbystraat 33 B, 9051 St-Denijs-Westrem

Privacy Policy

At Global Maintenance Day, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Global Maintenance Day and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Global Maintenance Day. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms. Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation or ‘GDPR’.

Who we are

Our website address is:

The Global Maintenance Day is an initiative of GFMAM, the Global Forum on Maintenance & Asset Management. GFMAM is a non profit organisation founded to promote and develop the maintenance & asset management professions by collaborating on knowledge, standards and practices.

The operational activities are executed by BEMAS – Belgian Maintenance Association. BEMAS is a not for profit organisation in the field of maintenance and asset management, helping asset intensive organisations on the road to world class maintenance and management of technical equipment and infrastructure.

Information we collect

Only those personal data are collected that are necessary to meet a certain part of our service or to send you information.

That can be:

  • Salutation, first name and name
  • professional e-mail address
  • personal e-mail address
  • the country you live in
  • address
  • phone number
  • job title
  • name of your organisation / company / employer
  • work address
  • work phone number
  • logo of your organisation / company / employer
  • links to webpages

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

No marketing profiles are created based on automatic analytics or cookies placed (see below).

How we use your information

We use the information we collect in various ways, including to:

  • Occasionally send you a newsletter with offers or information that may interest you (permission of the person involved)
  • Send you emails and communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Process your registration
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Provide, operate, and maintain our website
  • Develop new products, services, features, and functionality
  • Find and prevent fraud

Comments, Posts & Media

When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment. Visitor comments may be checked through an automated spam detection service.

If you post an activity or initiative to be announced on the Global Maintenance Day Website or if you agree to support the Global Maintenance Day initiative, you give permission to publish your name, the name and logo of your organisation / company / employer, the link to landing page and any other information provided for publication on the Global Maintenance Day Website.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

This is how we process your information

The data controller is:

Your personal data will be processed by the following data processors: 

All the above mentioned data processors process and store your data in a protected manner. We can use third party data processors to do so. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our services and information provision and if they can guarantee the secure storage of personal data with guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal information, or if this is legally required and permitted (for example in the context of a legal investigation).

Among other, a third party is engaged for:

  • providing IT infrastructure (including accounting software, CRM software …);
  • the provision (and distribution) of newsletters and invitations. For the sending of e-newsletters and invitation mails, we may use Mailchimp. the data processor Mailchimp is based in the USA. By subscribing to our newsletter you agree to the conditions of Mailchimp and privacy policy of Mailchimp . Here too, your personal data is processed and stored in a protected manner.

Any other personal data will not be passed on to third parties unless you explicitly consented to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Personal data is stored for as long as is necessary to provide you with the service that you yourself activated or for which you gave permission. Your personal data is kept up to 5 years after the last use.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Regarding the stored personal data, you always have the right to:

  • request and to look into the data,
  • to change (or have changed) the data,
  • to deleted (or have deleted) the data.

This can be done for one or more entries in the different databases of BEMAS as practical organiser of the Global Maintenance Day, and of GFMAM as initiator of the Global Maintenance Day.

You can also ask to be removed from the databases of BEMAS as practical organiser of the Global Maintenance Day, and of GFMAM as initiator of the Global Maintenance Day.. You will then be ‘forgotten’ and not contacted in any way by BEMAS as practical organiser of the Global Maintenance Day, and of GFMAM as initiator of the Global Maintenance Day.

If you make changes or delete data yourself, this is immediately effective. If you submit an application for changes, this will happen as soon as possible and at least within 30 days .

If you want to be removed from a database of one (or more) of the partner organisations connected to the Global Maintenance Day, you will need to address the organisation(s) in question directly and apply the procedures stated in their respective privacy policy.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

How do you claim your rights?

This can be done by clicking on a link at the bottom of the newsletter or emails or by simply sending an email to info@globalmaintenanceday stating your request.

Always mention:

  • First and last name of the person you wish to delete or change;
  • E-mail address of the person you wish to delete or change;
  • What changes you want to make or that you want to be deleted.
  • Any other request regarding your personal data

If you send a request, we have one month to respond to you.

Cookies and Web Beacons

Like any other website, Global Maintenance Day uses ‘functional cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

The Global Maintenance Day Website does not contain third-party ads. No technologies like cookies, JavaScript, or Web Beacons are used nor sent directly to users’ browser by third party ad servers or ad networks.

For use analysis of our website, we enable Google Analytics. Anonymous information about the use of our website is collected for this purpose. This information is not passed on to Google and is not used for marketing and advertising purposes.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you request a password reset, your IP address will be included in the reset email.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles and posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

LinkedIn, Facebook, Twitter and other social media

On this site are share buttons for social media networks. The code behind these buttons places – when used – a cookie on your computer. The privacy rules of the social networks apply here. We have no influence or responsibility for what these networks do with your personal data. We also have no control over how other users of social media use your information after you have shared something that is on our website.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Global Maintenance Day does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


This Privacy Statement may change. We adapt the rules and conditions to protect your privacy as well as possible and to deal with your personal details in a transparent manner. So please revisit this page regularly. The latest update dates from November 22nd 2022.

When something does go wrong …

We handle your personal data as carefully as possible and keep it secure. In the unlikely event that something does go wrong, we will inform you as soon as possible and do everything possible to limit the damage that might arise.

The intentional or unintentional release of your personal data and information due to for instance, but not limited to, data theft, data leaks or mailing mistakes, can not give rise to any form of indemnification or damage claims to the data controller nor the data processors mentioned above.


If you still might have complaints about our use of your personal data despite our precautionary measures, please send an email with the subject lin stating ‘Complaint’ to or and we will find a solution.